How To Pay For Parking In Nairobi

Editorial Desk
By Editorial Desk 4 Min Read

Whether you’re a local or a traveler, understanding the intricacies of Nairobi’s parking payment system will undoubtedly make your experience in the city more convenient and stress-free.

Daily On-Street Parking

Pay through USSD Code

To pay for daily on-street parking in Nairobi using the USSD code, follow these simple steps:

  1. Dial *647# on your mobile phone.
  2. Select “Parking Services,” choose “Daily Parking,” and then select the specific parking zone.
  3. Enter your vehicle license plate number.
  4. An M-Pesa payment request will display on your phone. Enter your M-Pesa PIN and click OK.
  5. Once the payment is successful, you will receive SMS notifications from your mobile service provider and NRB_Revenue.

Pay through NRS Web Portal

Alternatively, you can pay for daily on-street parking through the NRS web portal by following these steps:

  1. Log onto Nairobi Services Portal and select “Parking services-Daily Parking.”
  2. Enter the vehicle number plate and the parking zone.
  3. Enter your mobile number.
  4. An M-Pesa payment request will display on your phone. Enter your M-Pesa PIN and click OK.
  5. Upon successful payment, you will receive a notification via SMS from your mobile service provider and NRB_Revenue.

Off-Street Parking

For off-street parking in Nairobi, payment is due at the time of exit from the parking area. Here’s how you can make your payment:

Pay through USSD Code

  1. Dial *647# on your mobile phone.
  2. Select “Parking Services” and choose “Off-Street Parking.”
  3. Enter your vehicle license plate number.
  4. An M-Pesa payment request will display on your phone. Enter your M-Pesa PIN and click OK.
  5. Upon successful payment, you will receive SMS notifications from your mobile service provider and NRB_Revenue.

Pay through NRS Web Portal

  1. Log onto Nairobi Services Portal and select “Parking services- Off-Street.”
  2. Enter the vehicle number plate and select “Checkout.”
  3. Enter your mobile number.
  4. An M-Pesa payment request will display on your phone. Enter your M-Pesa PIN and click OK.
  5. Upon successful payment, you will receive SMS notifications from your mobile service provider and NRB_Revenue.

Seasonal Parking

For those interested in seasonal parking, the process is slightly different:

  1. Log onto Nairobi Services Portal and select “Parking services-Seasonal Parking.”
  2. Enter your vehicle number plate, parking duration, and start date.
  3. An invoice will be generated for payment.
  4. Choose your preferred mode of payment and complete the transaction.
  5. Upon successful payment, you can select “Check Payment” to confirm the payment against the bill invoice number, and a receipt will be generated for download under “Transaction History.”

Nairobi County Penalties and Clamping

If you need to pay Nairobi county parking penalties or deal with clamping, the process is straightforward:

  • Follow the daily on-street parking payment process using either the USSD code or the NRS Web Portal.
  • An M-Pesa payment request will display on your phone, and upon successful payment, you will receive SMS notifications from your mobile service provider and NRB_Revenue.

Impound Yard and PayBill Number

In the unfortunate event of your vehicle being clamped, or if you need to locate the impound yard or the PayBill number for Nairobi parking, here’s what you need to know:

  • Follow the payment instructions in the “Parking Charge Notice” on your car windscreen, or call the phone number for the applicable zone for guidance.
  • The Nairobi County impound yards are located at the General Stores Yard (Along Race Course Road, Next to St. Peters Catholic Church) and The Dagoreti Yard (Along Ngong Road, near Kenya Meteorological Department).
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