How to Purchase Airtel Airtime Using MPesa

Editorial Desk
By Editorial Desk 3 Min Read

Airtel users can now seamlessly purchase Airtel airtime using Safaricom’s MPesa, a convenient mobile money service.

With the following step-by-step guide, Airtel subscribers can effortlessly top up their airtime balance straight from their MPesa account.

Step 1: Access the SIM Toolkit on Your Mobile Device


To initiate the process of buying Airtel airtime from MPesa, start by locating the MPesa menu in your SIM toolkit. This will open up a menu with various options on your mobile screen.

Step 2: Choose “Lipa na MPesa”


Within the menu options, select “Lipa na MPesa,” typically listed as the fifth option. This selection will present you with another menu offering the option to purchase airtime via MPesa.

Step 3: Opt for “Pay Bill”


Within the subsequent menu, you’ll encounter approximately two choices. One option will be “Buy Goods and Services,” while the other will be “Pay Bill.”

Choose the latter option, and you will be presented with further choices, including “Enter business number.” This serves as the prompt for entering the Airtel pay bill number.

Step 4: Input the Airtel Pay Bill Number


Please note that the Airtel pay bill number differs from your mobile phone number. The Airtel pay bill number you should enter is 220220.

Input this number and await further instructions on purchasing Airtel airtime with MPesa.

Step 5: Provide Your Airtel Phone Number


In the account section, enter the phone number associated with your Airtel account. Afterward, verify that the information you have entered is accurate, and then proceed to send the request.

Step 6: Specify the Amount of Airtime and Complete the Transaction


Type in the desired amount of airtime you wish to purchase from MPesa on your Airtel line, and send the message. Upon doing so, you will be prompted to input your MPesa PIN to authenticate the transaction.

Once the transaction is confirmed, you will receive a confirmation message from both MPesa and Airtel, indicating the successful crediting of airtime to the recipient’s account.

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