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Skiza tunes are a popular way to personalize your phone and add a little bit of fun to your calls. However, if you’re no longer interested in your current Skiza tune, or if you want to switch to a different one, it’s easy to remove it from your phone.
There are two ways to remove a Skiza tune:
Remove Skiza Tune Via SMS
To remove a Skiza tune through SMS, simply send the following text message to 811:
DELETE <Skiza tune code>
For example, to remove the Skiza tune with the code 500001, you would send the following text message:
Remove Skiza Tune Via USSD
You can also remove a Skiza tune through USSD.
- Dial *811#
- Select “Manage My Tune” option
- Choose “Skiza Tune” option
- Select the tune you want to remove.
- Finally, select the “Delete” option.
Once you’ve removed a Skiza tune, it will no longer play when you receive a call. If you change your mind and want to add the tune back, you can do so by following the same instructions.
Here are some frequently asked questions about removing Skiza tunes:
How much does it cost to remove a Skiza tune?
It is free to remove a Skiza tune.
What happens if I remove a Skiza tune that I’m currently using?
If you remove a Skiza tune that you’re currently using, it will no longer play when you receive a call. You can always add the tune back by following the instructions above.
What if I forget the code for my Skiza tune?
If you forget the code for your Skiza tune, you can still remove it by following the instructions above. When you reach the step where you’re asked to enter the code, simply select the “I forgot my code” option. You will then be asked to enter your phone number and you will be sent the code for your Skiza tune via SMS.
I’m having trouble removing my Skiza tune. What can I do?
If you’re having trouble removing your Skiza tune, you can contact Safaricom customer care for assistance.