How To Reverse A Wrong MPesa Transaction

Editorial Desk
By Editorial Desk 1 Min Read
Sending and receiving money via MPesa has eased the way we do business today, it has enabled transactions in our day-to-day activities right from individuals to businesses. However, you can find yourself sending MPesa money to the wrong recipient. Here’s how you can reverse a wrong M-Pesa Transaction.

How To Reverse Wrong MPesa Transaction

  1. Copy the M-Pesa transaction message you received from Safaricom.
  2. Create a blank SMS and paste it there.
  3. Send the message you have pasted to 456.
  4. Safaricom will then reverse the transaction.
All these can be avoided by using Safaricom’s hakikisha service where users can dial *234*2# to activate it.
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